Our Team @ Helios International Office
Over 10 years of experience: International patients receive excellent all-round service through our Helios International Office (HIO)
Elena Hoppe
Head of International Office
Languages: German, Russian, English
Tina Karrenstein-Zartner
Head of HIO/IPM Krefeld
Languages: German, English
Direct phone: + 49 2151 32 4001
Sarah Saadeddine
Case Manager
Languages: German, English, Arabic
Evgeniia Sentsova
Senior Manager Data Analytics & International Cooperations
Languages: German, English, Russian
Our International service office helps to ensure that distance and language are no obstacles to receiving best treatment and care. Our team provides personal care and attention to each foreign patient, including:
- Travelling and lodging: We help you prepare for your trip to Germany and discuss your individual needs and questions with you. Of course we offer a shuttle service between the hospital and the airport.
- Estimated costs of your medical treatment and additional services: We set up a personal offer upon all information provided.
- Coordinating all tests and consultations
- Arranging for an interpreter, if needed
We will be glad to answer any questions you may have.
For international partners and insurance companies
We are Europe's largest healthcare provider with acute care facilities in Germany and Spain as well as Latin America; constantly looking for growth and innovation opportunities to create value for our patients, partners, shareholders and employees.
Are you interested in a cooperation with Helios?
For an integrated care and easy coordination, we cooperate with external institutions, especially health insurances worldwide. We guarantee cost effective and sustainable healthcare for your clients. Also, we are constantly looking for collaborations with local pre- and aftercare facilities to assure continuous treatment of our patients.
Please contact our international office:
Evgeniia Sentsova
Marketing & Cooperation Manager
partner@helios-international.com